Terms, Conditions, Privacy Policy and Usage Aggrement of Rab7 Application

 

Introduction:

These terms and conditions form the basis on which the “Rab7” application depends. These terms and conditions are effective as of the date of their publication and are applied throughout the term of the customer’s membership in the “Rab7” application, as well as the continuation of the Customer / Trader / Trader’s employee. These terms and conditions apply to all those addressing it. Unless the assigned assignment is received for whom separate conditions are assigned.

Rab7 platform Owned by Sennem Solutions for Communications and Information Technology, registered in the Kingdom of Saudi Arabia and informing you that you will find below the terms and conditions governing your use of Rab7 platform And all the legal effects that result from your use of the Rab7 platform services Rab7 In the World Wide Web, as anyone's use of a platform is Rab7 Whether he is a Customer, Trader, or otherwise, this is approval and acceptance from him and he is fully qualified legally, as a system and by law for all articles, clauses and provisions of this agreement and it is a confirmation of your commitment to its regulations and what is mentioned in it, and we refer to you that Rab7 platform It may be a (website, mobile application, or electronic platform) and this agreement is valid and effective once you agree to it and start registering on Rab7 platform. According to articles five and ten of the Saudi Electronic Transactions Law.

 

Article 1 - Introduction and Definitions:

The above introduction is an integral part of this agreement, and you will find below the semantics and definitions of the main terms used in this agreement:

  1. (Rab7 platform) This term means Sennem Solutions for Communications and Information Technology, and this definition includes all forms of Rab7 Application Company Rab7 for information technology on the Internet, whether it is an electronic application or a website on the Internet.
  2. (Trader) means every trader who registers on the Rab7 platform to manage his electronic activity, whether he is a natural or legal person, and this definition includes all aspects of the account as long as he is trading it through the Rab7 platform.
  3. (Account) is meant by this phrase the account used by the Trader on the Rab7 platform.
  4. (Customer) means every Customer who purchases a product or service from the Trader, through the Trader's electronic account through the Rab7 platform.
  5. (Application) means a mobile application/website or any other means or platform. (Rab7) app means the mobile application and all screenshots, pages shown, appended, available along with this mobile application. (Rab7), the website means collectively, including all content provided through (Rab7) the application.
  6. (Trader’s employee) Every person whom the Trader grants access to the employee’s application.
  7. (Driver) Every person whom the Trader grants access to ship his cargo to the customer.

 

Article 2 - Application Definition:

The "Rab7" application is known as a program to improve the customer experience for Sennem Solutions for Communications and Information Technology, which aims to give members who use the application points when shopping from any of the stores participating in the application inside and outside the Kingdom of Saudi Arabia. Customers can obtain and collect points every time they purchase from stores registered in the online application and through the application, and they can redeem the accumulated points and get refunds when purchasing products from any of the stores registered in the system from which the points were earned according to the Trader’s policy.

It is an application that helps the Trader to present loyalty points, rewards, cash and in-kind offers to the customer through what the customer collects in exchange for his purchases, and the customer gets loyalty points in the form of a cash discount on his purchases coming from the Trader/store and the Trader can add material rewards or Additional to its customers as a parallel system for cash exchange.

And can be replaced with points "Rab7" in the common application stores which have a client where the points balance of the purchase of these stores note that each store has independent points for the rest of the stores registered application.

 

Article 3 - Legal Trader Qualification:

  1. The Trader declares that he has a legal capacity that is considered legally and legally and that he has sufficient knowledge to create, establish and manage his electronic activity through the Rab7 platform.
  2. The Trader is obligated that this establishment, company, or legal form registered through him must have the legal, statutory and legal capacity necessary to carry out trade business through the Rab7 platform.
  3. The Trader agrees that if he violates this article “the legal capacity of the Trader”, he will bear the consequences of this violation in front of Customers, users or others, as the Rab7 platform has nothing to do with the dealings of the Trader with the Customer or third parties from a legal, regulatory and Sharia perspective, as it is entitled to Rab7 platform in this case, the Trader shall be held accountable under the provisions of contractual liability, and his claim for compensation for the damages that may arise as a result of this violation, and such damages shall affect the Rab7 platform.Rab7 Its reputation in front of other Traders, Customers, users or others.

 

Article 4 - The nature of Rab7 platform commitment:

  1. Mission Rab7 platform It is merely providing electronic support tools, by enabling the Trader to create and manage his account, as the commitment of the Rab7 platform According to this agreement, it is only necessary to create the Trader's electronic account at Rab7 platform Electronic, account status in front of users.
  2. All the transactions that take place between the Trader and the Customer have nothing to do with a Rab7 platform itself, and a Rab7 platform It is not responsible for it, as this deal is an independent contractual relationship subject to the agreement concluded between the Trader and the Customer.
  3. You know Rab7 platform is considered a technical electronic platform on the Internet that allows the Trader who accepts this agreement to establish the management of his account on the Rab7 platform and its mission ends there. There is not the slightest responsibility on Rab7 platform about the violations committed by the Trader in his activity in violation of the provisions of this agreement, and not to Rab7 platform relationship concerning the transactions that take place between the Trader and the Customer outside the boundaries of the platform.

 

Article 5 - Controls create a Trader account on the rap7 platform:

Every store that has the legal capacity considered in law and law may establish its activity in accordance with the rules and provisions of the user agreement and in particular “Article one - the legal capacity of the trader”.

  1. The account must be established in accordance with the Rab7 Platform Use Agreement Rab7 Not in violation of the laws and regulations in the Kingdom of Saudi Arabia, and the Trader is obligated to clarify the nature of the business through which he conducts e-commerce, and what services or products he provides or sells, and the Rab7 platform Its responsibility for the account's violation of the provisions of the Saudi system in the Kingdom of Saudi Arabia and public morals, and it remains for Rab7 platform Always the right to refuse to register any activity that does not comply with the laws and regulations in force in the Kingdom of Saudi Arabia or the provisions of this agreement, and accordingly, the Trader declares according to the provisions of the agreement that his activity does not violate the public order in the Kingdom of Saudi Arabia or Islamic morals.
  2. The account must be established via Rab7 platform Not in violation of the rules and provisions of this usage agreement, and the Trader acknowledges that the shop that deals with the account is not in violation of this agreement and is not in violation of the laws and regulations in force in the Kingdom of Saudi Arabia.
  3. No person has the right to use Rab7 platform If cancelled membership or activity of the pre - Rab7 platform or under orders or judicial rulings.
  4. In the event that any user registers as a corporation, company, charitable organization, or legal entity, the institution, company, or registered entity shall be bound by all the rules and provisions mentioned in the usage agreement for Rab7 platform.
  5. All stores and Traders must adhere to all applicable laws to regulate commerce over the Internet, as well as adhere to the information crime system, the regulations of the Ministry of Commerce and Investment, the electronic transaction system and the electronic commerce system.
  6. The Trader acknowledges that before registering on Rab7 platform the electronic device has verified the availability of all procedures and requirements required by the official authorities in the Kingdom of Saudi Arabia and has fulfilled all these procedures and requirements for the exercise of its activity in the store.
  7. You must comply with the account and the Trader registration obligations set out in the "Article of the prevailing Study - accounts and registration obligations", and all the rules and provisions of the Convention on the Use.

 

Article 6 - Accounts and Registration Obligations:

Once the registration request is submitted to the Rab7 platform You are required to disclose specific information and choose a secret username and password to be used when logging into the Rab7 platform. And after activating your account, you will become a user of Rab7 platform services and by doing so, you have agreed to:

  1. You are responsible for maintaining the confidentiality of your account information and password, and by doing so, you agree to inform Rab7 platform Immediately for any unauthorized use of your account information on the Rab7 platform or any other breach of your confidential information.
  2. It will not be a Rab7 platform in no case shall you be responsible for any direct or indirect moral or material loss that may befall you as a result of revealing the username or login password information or in the event of misuse of the store.
  3. You are obligated to use your account on the platform yourself, as you are fully responsible for it, and if someone else uses it, this means that you have authorized it to use the account in your name and for your account.
  4. You are obligated when using Rab7 platform that you use it with all seriousness and credibility, and that you abide by the rules and provisions of the usage agreement, and that you adhere to the statutory and legal controls in force in the Kingdom of Saudi Arabia, and you are considered obligated to compensate the Rab7 platform For any direct or indirect losses that may occur to Rab7 platform as a result of any illegal, unreal or unauthorized use of your account by you or by any other person who obtained the keys to access your account on the platform, whether it was for the completion of services using the username and password or as a result of your negligence to maintain the confidentiality of the username and password, and whether with your authorization Or without authorization.
  5. You are obligated to disclose true, correct, updated, complete and legal information about yourself as required during registration with the Rab7 platform. You are obligated to update your data in the event that it changes in reality or in the event that it is needed.
  6. You are committed to treating your personal information and your contact addresses confidentially in accordance with the provisions of the privacy policy and confidentiality of information in force at the Rab7 platform.
  7. You will be obligated to keep the registration data and always update it to keep it true, correct, current, complete and legal, and if you disclose information that is not true, incorrect, incomplete, illegal, or in violation of what is stated in the usage agreement, Rab7 platform You have the right to suspend, freeze or cancel your membership or account on the platform, without damaging the rights of Rab7 platform other legitimate means to recover their rights and protect the rest of the users and the platform of Rab7 The right to sue you, and you thus bear all consequences and losses resulting from that.
  8. Rab7 platform has the right at any time to conduct any investigations it deems necessary, whether directly or through a third party, and to request you to disclose any additional information.
  9. In the event of non-compliance with any of the above, the management of Rab7 platform has the right to suspend or cancel your account or block you from accessing the services of the Rab7 platform one more time. It also reserves the right to cancel any unverified and unverified accounts, operations or accounts that have been inactive for a long period of time.

 

Article 7 - Electronic Communications and Means of Official Communication:

  1. The Trader approves the Rab7 platform provided that he is contacted through the technical support chat within the application or through the management of the Rab7 platform broadcasting public messages to all users or to specific users when they login to their accounts within the Rab7 platform. The Trader also approves the Rab7 platform however, all agreements, announcements, data and other communications that you provide electronically replace their written counterparts, and it is a stand-alone argument in meeting legal needs.
  2. During the period of your membership and trade with the platform by sending promotional emails to inform you of any changes, procedures or new advertising activities that may be added to the Rab7 platform

 

Article 8 - Amendments to the Convention on the use of fees:

  1. You know and agree to the Rab7 platform notifying you of any amendment to this agreement, according to which your obligations will be doubled or your rights diminished according to any amendments that may be made to this user agreement.
  2. You agree to Rab7 platform It has its full authority and without incurring legal responsibility to make any fundamental or subsidiary amendments to this agreement, and users are informed about this amendment by any technical means provided, and this may be by e-mail or by broadcasting a public message to all users, and this acceptance is legal and negative. due diligence and binding Let a drag to the provisions of the Convention, including amendments.
  3. In the event of objecting to any amendment to the usage agreement, this may be an obstacle to accessing the store, as it is to benefit from the services of the Rab7 platform. You must agree to this agreement and any amendment to it. Therefore, in the event that the amendment is not accepted, the Rab7 platform hopes for you to stop using its services as soon as you log into your account on the Rab7 platform Or your use of Rab7 platform It is considered your acceptance of the amendments and your complete and complete agreement that is negligible, and Rab7 platform is pleased. Rab7 Answer your inquiries regarding this agreement and receive any suggestions that the store sees.
  4. All fees are calculated in Saudi riyals, and the Trader must pay all fees due to the platform in addition to any other expenses added by the Rab7 platform, provided that payment is made by the approved and specified methods available through Rab7 platform.
  5. It may impose a Rab7 platform Fees for Traders or stores, depending on the offers or packages they join or the policies they use.
  6. Maintains a Rab7 platform Its right to add, increase, decrease or deduct any fees or expenses in accordance with the rules and provisions of the usage agreement, on any of the users, whatever the reason for their registration.

 

Article 9 - Payment and payment services for stores on the Rab7 platform:

  1. Provides a Rab7 platform Its partners have crossed the payment system on Rab7 platform It can be done entirely online through the payment options available on the Rab7 platform or through any payment method provided by the Rab7 platform from time to time.
  2. Providing a Rab7 platform Rab7 with the online payment service through the platform is for the purpose of facilitating and preserving the rights of Traders, Trader’s employees, Customers and Drivers.
  3. The Trader is obligated to determine the price of the service or the goods that he offers in his account, according to his discretion, and there is no relationship to Rab7 In any case, by miscalculating the cost of the products or services offered in stores on the Rab7 platform As the appreciation is an obligation on the Trader.
  4. Rab7 platform It has the right to prevent the completion of the procedures of any payment process that violates the rules and provisions of the user agreement or cancel any purchase or sale order as a result of a technical or technical error in the platform that led to the difference in the prices offered on the platform from the market value of the product, including a loss for the Rab7 platform.Rab7 It does not bear a Rab7 platform Responsibility for those sums.
  5. To manage the Rab7 platform the right to cancel, amend or change any of the payment methods that have been made available on the Rab7 platform.

 

Article 10 - Your personal information and information on transaction details:

  1. You do not mind granting a Rab7 platform An unlimited, global, permanent and irrevocable right, exempt from expenses, and licensed to use personal information or materials or other things that you provided or supplied to the platform or announced on the platform by joining it or establishing your account on the platform, through the forms designated for communication and Registration, or via any email or any of the communication channels available on the platform. This is in order to achieve any of the interests that the platform sees.
  2. You are the only one responsible for the information that you send or publish, and the role of Rab7 Platform is limited by allowing you to display this information through the Rab7 platform and through its advertising channels.
  3. The confidentiality of Customer and Trader information is subject to the “Privacy Policy and Confidentiality of Information” rules for Rab7 platform.

 

Article 11 - The Trader's pledge to abide by the laws and regulations in the Kingdom of Saudi Arabia:

 

  1. The Trader undertakes to abide by all laws and regulations in force within the Kingdom of Saudi Arabia regarding his products or/and while using the Rab7 platform, As well as the applicable laws, conditions and provisions regulating the use of the Internet space, the usage agreement, the privacy policy and the confidentiality of information in force at the Rab7 platform
  2. In the event that any of the Traders violates what is mentioned in Article 10, he acknowledges the right of the Rab7 platform in taking any of the following measures, which are, for example, but not limited to: alerting, suspending the service and closing the account, returning any amounts suspended in electronic payments to Customers.

 

Article 12 - Rights:

  1. All content on Rab7 platform Electronic or otherwise, written or otherwise, including but not limited to: written and unwritten texts - graphic designs - technical ideas - logos - presentations - button icons - icons - audio clips - the collected data and programmatic contents are the property of the platform Rab7 Its rights are reserved to Rab7 platform No one has the right to use it in any way, whether it is direct or indirect use, or by a third party.
  2. You note the management of Rab7 platform However, it will take necessary action in the event of violating and violating any of the rights of Rab7 platform or its intellectual property.
  3. Rab7 platform is not charged with Rab7 Liability in case of infringement of intellectual property rights owned by Traders who are members of the platform.

 

Article 13 - Intellectual Property:

  1. The Trader respects the intellectual property rights of Rab7 platform , Which includes Rab7 platform Itself, and the words, logos and other symbols of Rab7 platform Or offered on Rab7 platform , As the Rab7 platform , And every right follows a Rab7 platform They are rights protected by intellectual property rights and trademark laws, and they are the exclusive ownership of the platform of Sennem Communications and Information Technology, and it is not permissible in any way to infringe on or use it without authorization from the management of Sennem Communications and Information Technology.

 

Article 14 - Customer:

  1. The Customer must register and activate the membership of the "Rab7" points program before redeeming the points.
  2. During registration, the Customer provides the Rab7 platform with the following information, which is, for example, but not limited to: name - email - phone.
  3. Rab7 platform systems the technology saves Customers' data in order to facilitate their access to the platform and their completion of the purchases they want.
  4. For the Customer to review his purchases before receiving to ensure that they are correct and in conformity with what was purchased, as the platform is Rab7 It is not responsible for this relationship between the Customer and the Trader.
  5. You are not obligated in any way in accordance with this article and this clause to take a reaction to a Customer complaint. Rather, the platform's reaction to a Customer complaint is subject to the pure desire of the Rab7 platform. And as the platform deems appropriate, in accordance with the rules of this agreement. And in a way that preserves its interest and its commercial and economic reputation, and in any case, some measures may be taken against stores that intentionally deceive, shade or deceive the Customer, such as: freezing the account or drawing the attention of the Trader not to repeat this matter or forcing the Trader to compensate the Customer, based on the desire of Rab7 platform. In preserving and protecting the rights of all its users and registrars.
  6. Customers can check the balance of their points in Rab7), As well as changing their personal information via the application by logging into their accounts registered in the application or by sending a message to the customer service team on the in-app conversation and the official working hours for customer service in the Kingdom of Saudi Arabia.
  7. Your use of the application indicates your acceptance of all terms and conditions and your acceptance of the privacy policy and is entitled to the Rab7 app change the terms and conditions and the privacy policy without reference to you.
  8. It maintains Rab7 platform Cancel your subscription or balance or any amount without reference to the client or giving a reason while it Rab7 platform finds that Fits the platform.
  9. Underwent the process of using offers provided by the Trader to Trader in terms of receiving offers and availability
  10. The Customer evaluates their visits to the stores involved in the app.
  11. The Customer evaluates their visits to the stores involved in the app.
  12. The Customer review will be displayed on the ratings on the main screen which is viewed by all customers. The Customer bears any legal consequences for his assessments without any liability on Rab7 platform
  13. It maintains the Rab7 platform the right to terminate the membership at any time in the event of violating any of these terms and conditions, or if the Customer misuses the membership of the Rab7 points program in any form through fraud.
  14. Rab7 platform is entitled for suspension if the case of high procurement calls are suspiciously on the same day and/or on consecutive days.
  15. Points are subject to the Rab7 platform Granted to the Customer, either before or after the date of the event of fraud and fraud, for review and possible cancellation.
  16. Points are subject to Rab7 platform Which is exchanged by the Customer in exchange for cash upon purchase, whether before or after the date of the fraud and fraud incident, for review, and the Customer may be responsible for returning the product (s) in its original condition without using or damaging or paying the price of the product (s) in Saudi riyals.
  17. In the event that one of the Customers terminates his membership, the points accumulated in that Customer's account will expire.
  18. In the event that the membership is suspended, terminated or cancelled, the Rab7 Points Program will remain Rab7 right to use any accumulated points to pay off any outstanding debt/balance.
  19. Sennem Solutions for Communications and Information Technology reserves the right to accept/reject any requests for refunds upon returning products due for points according to the points system in the Rab7 platform

 

Article 15 - Special Operations and Customer balances:

  1. Points will be awarded upon presentation of a special registered mobile number or a Rab7 number Rab7Your Customer and visit evaluation.
  2. Members will receive points for only, which has been paid cash or by card by Trader policy
  3. The Customer can redeem Rab7 points Rab7In stores participating in the application, in which the Customer has a points balance from the purchase process from these stores, noting that each store has points that are independent of the rest of the stores registered in the application.
  4. Rab7 points program may be redeemed “Rab7'' Only as a cash discount to be used when purchasing products from participating stores through the electronic application," Rab7 said Rab7 ".
  5. Rab7 application points would not transfer Rab7 point From a store to a store, but it may be transferred from one customer to another customer of the same store, and the converted Customer benefits from it at the same Trader from which she transferred, with respect to the terms of the transfer, unless the terms of exchange for these stores do not allow that .
  6. Rab7 program points expire Rab7 with the exit of the Trader from Rab7 systems Rab7 for any reason to terminate the contract or to establish a Rab7 by stopping the Customer's account for any reason.
  7. In the event that the Trader withdraws from contracting with the application, Rab7 " At any time the Customer loses all his points at this store, and these points immediately expire.
  8. Financial balances with stores are considered a promise of deduction that is not required, and any store can cancel them at any time without referring to customers, and the balances will become null

 

Article 16 - Customer Replacement and Refund Policy:

  1. Products are replaced and returned for operations that took place outside of electronic payment in the application according to the exchange policy applied in the store from which these products were purchased. The exchange or refund does not take place after confirming receipt from the Customer for in-app electronic payments.
  2. In the event that a product is returned, Rab7 platform points will be deducted for this product from the Customer's account immediately. In the event that a product is exchanged, the points of the Rab7 platform will be adjustedRab7 According to the actual purchase price from the store, and in the event of using the points resulting from the purchase of the product, the replacement price shall be adjusted by deducting the use-value.
  3. Members of the platform will receive a Rab7 on points for products that are paid for using cash, electronic payment in the store, or electronic payment within the application.
  4. Rab7 platform points will be deductedRab7 Earned from transactions for an automatic refund of funds from member's account instantly.
  5. Maintains a Rab7 platform the right to deduct any cash value in Saudi riyals to compensate for any loss incurred during the process of replacing or returning any product that was purchased using (Rab7) points Rab7)

 

Article 17 - responsibility Rab7 platform:

  1. Rab7 platform It is not responsible in any way for any unsatisfactory or late performance by stores, shipping companies, electronic payment gateways or banks, or failure of Customers to pay, nor for any losses, malfunctions or delays due to unavailable goods, delayed delivery or non-compliance Quality of service provided by stores.
  2. Rab7 platform does not bear any claims arising from errors or negligence, whether directly, indirectly or accidentally.
  3. Rab7 platform does not bear any claims or liabilities that arose as a result of financial losses, defamation, defamation, or any damages that arise as a result of misuse, abuse, or inability to use Rab7 platform. It assumes no responsibilities or claims in such cases.
  4. Rab7 platform or its officials, employees or owners are not responsible for any claim, dispute, costs, damages, or any liability, or any direct or indirect loss to any party that arose out of an action by one of the users of the platform.
  5. Rab7 platform Its employees, owners, and whoever represents it have nothing to do with any liability related to a sound and legitimate product that is authorized in accordance with the laws and regulations of the Kingdom of Saudi Arabia and is used for illegal and illegal purposes, and no person or party has the right to refer to Rab7 platform. for any claim, claims or compensation in relation to the aforementioned misuse, as all the products or services provided on the Rab7 platform electronic is provided by Traders and their stores.
  6. Rab7 platform Its employees, owners, and those who represent and represent them have nothing to do with any illegal or illegal activity carried out by the store, or any activity that violates the laws and regulations in force in the Kingdom of Saudi Arabia, where the responsibility of the Rab7 platform is limitedRab7 Only in providing and providing electronic support tools represented in establishing an electronic account and the subsequent electronic support services.
  7. Note the management of Rab7 platform Traders should note that in the event of their observations of any suspicious activities being planned or ongoing to be committed, or that took place on the Rab7 platform. It will proceed to inform the relevant authorities of these activities. It is not responsible in any way for these violations that occur without the knowledge or notice of Rab7 platform.
  8. Without limiting the foregoing, under no circumstances will not t the fact that the platform Rab7 Sennem Solutions for Communications and Information Technology is responsible for any damage or loss due to a deficiency in the performance of the Rab7 platform Resulting directly or indirectly from acts of nature or force or causes beyond its reasonable control, including, but not limited to, internet failure, computer hardware failure, telecommunications equipment failure, other equipment failures, electrical power failure or exposure to electronic attacks. etc.

 

Article 18 - confidential information:

  1. A Rab7 platform surrounds you. Note that the Internet (Internet space) is not a secure means, and the confidentiality of personal information cannot be 100% guaranteed in the Internet space.
  2. Rab7 platform It has no control over the actions of any third party, or others, such as other internet pages linked through links to the platform or third parties claiming to represent you and others.
  3. You know and agree that Rab7 Platform isRab7 The information you provided may be used to provide services to you on the Rab7 platform And to send you marketing messages, and the privacy policy of the Rab7 platform The collection, processing, use and transfer of your personally identifiable information regulate the processes of collecting, processing, use and transferring information confidentiality and are subject to the privacy policy and confidentiality of information. https://www.rab7.com/btcpp .

 

Article 19 - Cancelling the membership or Trader account:

· Rab7 platform is According to the usage agreement and according to the laws and regulations in force in the Kingdom of Saudi Arabia, it may resort to a temporary or permanent suspension of the customer, withdraw and cancel the Trader membership, or limit Traders' capabilities to access the services of the Rab7 platform, In case:

  1. Violating the rules and provisions of the usage agreement.
  2. If Rab7 platform cannot Document any of the user information provided to it.
  3. If you decide a Rab7 platform the user’s activities are against the law, or the user’s activities may cause other users or the platform to winRab7 Has troubles or violations of the law.
  4. You may resort to Rab7 platform according to its evaluation, to the reactivity of the suspended users, as the user who has stopped his activity permanently or whose membership has been cancelled, he may not be able to register or restore his account on the Rab7 platform.Rab7 Or use the platform in any way, whatever the circumstances, until it is allowed to re-operate on the Rab7 platform By Rab7 platform managementRab7 However, in the event that the user violates this usage agreement, the platform will winRab7 It reserves the right to recover or claim any amounts due to Rab7 The user and any losses or damages caused by the Trader to the Rab7 platform The platform also has a Rab7 The right to take legal action or resort to the judicial authorities in the Kingdom of Saudi Arabia against the user as deemed necessary by Rab7 suitable.
  5. It does not waive its right to take appropriate measures in the face of any violation of the rules and provisions of the user agreement and other similar acts of violation, as well as the Rab7 platform you are not obligated to take any measures against any violation of the usage agreement, but this matter is subject to the discretion of Rab7 platform management and its legal administration.

 

Article 20 - Payments, Sale and Purchases:

  1. The Trader is obligated to manage his account well, in a way that preserves the Customer and does not create a conflict between him and the Customer.
  2. Note Rab7 platform It is not related to any dispute that may arise between the Customer and the Trader, and it is not related to Rab7 platform Any negligence that the Customer gets towards the store.
  3. The Customer agrees and acknowledges that he will not make unreal or manipulative purchases on Rab7 Platform , And he will not use an unreal name or any false personal information, or use a credit card that does not belong to it without an authorization to purchase, as Rab7 It has the right to take appropriate legal action against anyone who conducts fraudulent operations of this kind.
  4. All Traders and all stores acknowledge with their full knowledge and negligence that managing Rab7 platform In transferring funds for their commercial activities within the Rab7 platform It is subject to the authority and powers of the Monetary Agency in the Kingdom of Saudi Arabia, and as a result, the Rab7 platform All stores and Traders note that they may be late in transferring some funds due to the restrictions of the Monetary Agency and the Ministry of Commerce and Investment and the e-commerce regulations imposed on electronic sales and purchases and the terms and capabilities of the electronic payment gateway.
  5. Maintains a Rab7 platform It reserves the right to impose any fees on Traders or stores as a result of their operations within the Rab7 platform, and fees may be but not limited to: government agencies or bank fees or administrative fees or any other fees, are asked to be a platform Rab7 Paid as a result of the Trader's activity.

 

Article 21 - the contents and products are not allowed:

  1. As a trader in a Rab7 platform You are obligated not to allow advertising or publishing on your store for any content that violates the privacy policy and confidentiality of information or violates the rules and provisions of this usage agreement.
  2. Block Rab7 platform It is strictly forbidden to sell the following products and services, which are, for example, but not limited to: any product/service that contains gambling, lucky boxes or random product, any product/service that may lead to any physical or psychological harm in any way, any pirated contents or subscriptions and all That violates intellectual property and publishing rights, any sexual or pornographic product/service or calls for it.

 

Article 22 - The Saudi Information Crimes Law:

Addressees are obligated to the provisions of these terms and conditions not to violate any of the provisions of the Saudi Information Crime Law, and in the event that they violate the provisions of the Saudi Information Crime Law, this is subject to their purely responsibility and management, and there is no responsibility for Rab7 As a result of accusations violating the laws in force, as the Trader is fully responsible for his activities and for his dealings with Customers, and for Rab7 platform Always the right to take what it deems appropriate for any Customer, Trader, Drivers, or Trader employee who violates the provisions of the Saudi Information Crime Law, whether by informing the official authorities or simply closing the Trader's account or cancelling the Customer's membership on the platform.

 

Article 23 - Restricting Access or Membership:

Without harming other Traders' rights, Rab7 canRab7 Stopping or cancelling the membership of the Trader or restricting the Trader's access to the services of the platform at any time without warning for any reason, and without limitation.

 

Article 24 - Warranty:

  1. Rab7 platform It does not guarantee the repair of faults nor does it guarantee that the products offered by the Traders are free from any other defects. Rather, it is guaranteed by the Trader in the case of mentioning the warranty and its duration by describing the owner of the product, and the Trader must adhere to good quality in his electronic account.
  2. Rab7 platform enabled the trader to put the replacement and retrieval policy concerning its activity alone, as he must abide by the provisions of the e-commerce system and other applicable regulations relating to security or e-commerce.
  3. When you click on the application links, they may direct you away from the platform. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements. We will not be responsible for your use of any third-party product or service, including the terms and conditions of this third-party product or service or violation and violation of any third-party rights, policies, terms and conditions related to accessing or downloading or installing the application. Contact us If you have any questions about privacy while using the app, or have questions about our practices, please contact us via a tech support chat.

 

Article 25 - the responsibility of the Trader:

  1. The Trader agrees to assume responsibility and safeguard Rab7 platform Or its affiliates, owners or subsidiaries from any damage that may occur on Rab7 platform As a result of irregularities Trader ,Drivers and employees of the Trader, it is also committed to the lifting of any damage or prevents any damage to the platform Rab7 Or its employees or one of them as a result of claims, losses, malfunctions, costs, expenses, or fees resulting from the misuse of the Trader or the Trader's employees, and this resulted in a breach of the user agreement or the laws and regulations in the Kingdom of Saudi Arabia or an infringement of the rights of a Trader or third parties or a complaint from One of the users or a third party.
  2. The trader is responsible for the quality of products and offers that are promoted through the application or not matching images of reality or provided by Web E Customer assessment of the place through evaluation tools.
  3. The Trader is fully responsible for the parties who work with him, including employees and Drivers or any external parties that the Trader uses to deliver his products to consumers without any liability on Rab7 platform.

 

Article 26 - the relationship between the platform and notices Rab7 and traders:

None of the rules and provisions of this usage agreement include an indication of a partnership between any Trader and Rab7 platform, Does not allow Rab7 platform for any Trader in any case by direct or indirect reference or dictation to the existence of a relationship of any kind, whether direct or indirect, between him as a trader and the Rab7 platform.Rab7 Or manage it, and that any notices the Trader wish to send to Rab7 platform He must send it via the technical support chat within the Rab7 platform . As a Trader, you agree that any notices are sent to you from Rab7 platform It will be delivered to you via your account on the platform or via the email to which you provided the Rab7 platform Tags during the registration process.

 

Article 27 - the transfer of rights and obligations:

As a trader, you do not have the right to object to the actions of Rab7 platform management About Rab7 platform whether these actions are, for example, but not limited to: affecting a platform entityRab7 Or its obligations, ownership, responsibilities, technical actions, or administrative actions related to the Rab7 platform is not obligatory By informing you, and for Rab7 platform If it deems it important to inform you of any of these behaviors, it should inform you according to its pure will, in accordance with the rules and provisions of the usage agreement.

 

Article 28 - the law and the applicable legislation:

This user agreement is governed and drafted according to the laws, regulations and legislation in force and in force in the Kingdom of Saudi Arabia, and it is fully and completely subject to the legislation in force of the authorities in the Kingdom of Saudi Arabia.

 

Article 29 - Rules that a Trader must follow when dealing with a Customer:

  1. The Trader shall, when dealing with the Customer, be committed to honesty, honesty and integrity.
  2. When dealing with the Customer, the Trader is bound to adhere to good morals.

 

Article 30 - Paper and electronic promotional publications and special offers for Rab7 platform:

  1. The rules and provisions of this usage agreement apply to all promotional paper and electronic publications across various publishing platforms and across various social media.
  2. The aforementioned brochures and publications are a promotional tool for Rab7 platform.
  3. Postings are subject to change and are not binding on the Rab7 platform with regard to fixed prices for services, packages or offers, and price changes are subject to the changes that occur on the Rab7 platform or stores or traders.
  4. Any offers made by the Rab7 platform they are temporary offers and are set for a specific period of time, and the Rab7 platform is not committed toRab7 By extending the time period or continuing in the specified period of time, as it has the right to suffice or determine the entitlement of any user to this offer or cancel this offer at any time.

 

Article 31 - Strategic and logistical services (third-party services):

  1. According to the rules and provisions of this usage agreement, Rab7 platform some strategic or logistical services may be provided by a third party or third parties, and these services may be, for example, but not limited to: the services of shipping companies and the delivery of products and goods.
  2. A Rab7 platform surrounds youRab7 Note that its provision of strategic or logistical services is nothing but facilitation and cooperation from it, and to assist the users of Rab7 platform.
  3. Rab7 platform takes you noteRab7 It is not fully responsible, directly or indirectly, for any actions issued by any third party and that what it does is merely a link between the user and the service provider (the third party).
  4. In the event that the user submits a request for a service provided by a (third party), then the user is authorized to act on the Rab7 platform.Rab7 And it grants it permission to provide the service provider (the third party) with the personal user data that it requests, and other data that the service provider (the third party) needs, and this is in accordance with the rules and provisions of the privacy policy and confidentiality of information in force at the Rab7 platform.

 

Article 32 - Technical Support:

According to the rules and provisions of this usage agreement, Rab7 platform provide some technical support services to stores and Traders, for example:

  1. A free dashboard for stores, and the dashboard includes some free services.
  2. Platform allows Rab7 the stores have the right to contact the technical support team for Rab7 platform in order to assist the work of the stores through the platform and solve the electronic technical issues that may occur to the stores.
  3. In case the inability to communicate with the support team within the Rab7 platform you can email us support@rab7.com

 

Article 34 - resolving disputes:

According to the rules and provisions of this employment agreement, in the event of a dispute, the dispute is resolved through conciliation, negotiations or friendly settlement, and in the event that the dispute continues, it is resolved through the competent authorities in the Kingdom of Saudi Arabia.

 

Article 35 - General Provisions:

In the event that any material contained or a clause mentioned in this usage agreement is cancelled or that there is any material contained or any clause contained in the usage agreement is no longer in effect, such an order does not nullify the validity of the rest of the materials, clauses, rules and provisions contained in the usage agreement and remain in effect until notice The last to manage Rab7 platform.

This use agreement - which is amended from time to time as necessary - constitutes the mechanism of work, understanding, agreement and contract between the Trader and his activity and the platform Rab7 Only the Trader and the account are bound to abide by the provisions of this agreement, and the Trader agrees to bear in mind the following:

  1. This usage agreement is valid for all users of Rab7 platform It organizes the relationship and is the contract between the Trader and the Rab7 platform Just no other, regardless of any legal form, legal, institutional, commercial or charitable entity that the Trader takes. As for the relationship between the Trader and the Customer, it is subject to an independent legal relationship and has its own controls that are ongoing between them.
  2. No one has the right - except to manage Rab7 platform- Imposing any articles, terms or provisions in the Rab7 user agreement, and for a Rab7 platform receive Traders' suggestions regarding this agreement.
  3. If the usage agreement is translated into any other language, whether on the Rab7 platform or otherwise, the Arabic text of the employment agreement remains the original in all dealings.
  4. This usage agreement is not cancelled or amended except by a decision issued by Rab7 platform management.
  5. Each provision of the terms is independent of one another. If any provision of the Terms is found to be void and unenforceable, it will not affect the validity of the remaining provisions of the Terms, which remain valid and enforceable.
  6. In the event that any part of the present terms of use is deemed illegal, void or unenforceable for any reason, then this provision will be deemed separable from the present terms of use and will not affect the validity and enforceability of any of the remaining provisions of the present terms of use. No waiver on our part will be construed as a waiver of any prior or subsequent breach of any judgment.
  7. These terms and conditions and privacy policy may be updated from time to time for any reason. You must go in and check before every use.

 

 

The Rab7 platform team welcomes you, through its electronic platform, Rab7 platform introduces trust in the platform, and Rab7 platform will benefit you Rab7 That it was keen on it and fully aware that the trader has certain rights through Rab7 platform. It seeks to preserve the information of Traders, Customers, Trader’s employees and Drivers in accordance with the mechanism of the privacy policy and confidentiality of information in force on the Rab7 platform. Therefore, note that according to the usage agreement concluded between you as Traders, Customers, Trader’s employees and Drivers and between Rab7 platform, This document informs you of the privacy policy and confidentiality of information in force on Rab7 platform, And that according to the first of Article XI of the item of the use agreement has established a platform Rab7 These rules “Privacy Policy and Confidentiality of Information” to clarify and define the mechanism of confidentiality and privacy applicable in Rab7 platform Please inform you of it as you log into Rab7 platform All your information is subject to this policy. The privacy policy is available in Arabic and English. In the event of any inconsistency between the privacy policy in English and the privacy policy in Arabic, the approved version is the Arabic version.

 

Information obtained by Rab7 platform and keep it in its electronic systems:

What information do we collect from Traders and why?

  1. The personal information of the Trader, such as mobile number, name, e-mail, national identity number or residence number.
  2. The information about the store and its legal entity, such as the commercial registration number and a copy of the commercial registration.
  3. Personal login information for the online store, such as username, password, email, and the question for retrieving the password and answering it.
  4. We collect data from web pages hosted by the Rab7 app and platforms Rab7 Which you are visiting. We also collect data about how and when you access your account, including information about the device, browser you use, network connection, and IP address. (IP Address).
  5. Upon completing the service registration process, you will be able to activate all services provided through Rab7 application and platforms Rab7. If you do, we will collect your address or addresses, type of business, business identification number, date of birth ( if you are an individual business owner ), bank account information, personal identification information / official personal identification information.
  6. We collect personal information about your customers that you share with us or that customers provide while shopping or during the checkout process.
  7. Address book: You can provide us with the phone numbers of your store users and other contacts in your mobile phone address book. You confirm that you are authorized to provide us with these numbers to allow us to provide our services.
  8. Camera and Photo Gallery: Provides us access to your camera and photo Gallery. You confirm that you are authorized to provide us with these images to allow us to provide our services.
  9. Use and Recording of Information: We collect information about services, diagnostics and performance, and this includes information about your activity such as how you use our services, how you interact with others using our services and the like, log files, diagnostics, crashes, websites, performance logs and reports.
  10. Device and contact information: We collect device-specific information when installing, accessing, or using our services. This includes information such as device type, operating system information, browser information, and Internet Protocol address (IP Address) And mobile network information, including phone number and device identifiers. We collect device location information if you use our location features. We collect this information, for example, but not limited to, when you subscribe to our services, when you access them, or when you provide us with information.

- We need this information to provide you with our services. On top of it: Verifying your identity, contacting you, and adding points in the customer loyalty program.

- We need this information to provide and improve our services.

- We need this information to establish logistics and payment services for you, including monitoring for fraud and risk, and for compliance with applicable legal and regulatory requirements.

- We use this information to provide you with our services, to facilitate order completion and better service to your customers. We will also use personal information in other cases in the interest of the application in improving the customer experience.

- We use this information to provide you with our services and to facilitate order completion and better serve your customers.

- We use this information to provide you with our services so that you can add products to your store and manage them.

- In order to offer Traders, customers, drivers and Trader’s employees an enjoyable and improved experience.

 

Customer, Trader's employees, Drivers or customers information:

  1. We collect Traders ’clients’ name and email addresses - shipping and billing addresses, mobile phone number and Internet Protocol address (IP address) and hardware data.
  2. We collect customer location to provide relevant offers and nearby stores based on their location and to make their location available to store and delivery person to deliver the order placed by them.
  3. We collect driver location even if they are not using the app or if the app is in the background to share their live location with the customer while shipping the order.

We need this information to provide Traders with our services including support, completing and facilitating orders, payments and documentation. We also use this information to improve our services.

We collect this information, for example, but not limited to when a Trader's client uses our services or when accessing them, for example - visiting a customer's account of the Trader or upon request.

 

Information for visitors to Rab7 platform and support users and trader staff:

The information we collect is but not limited to

  1. We collect information from visitors to the Rab7 application website and platforms Rab7 About the device, the browser they're using, the network connection, and its protocol address (IP Address) We may also receive personal information when we send requests, support tickets, or other requests to Rab7 application and platforms Rab7 Via any of our sites.
  2. We collect the phone number and record calls from our phone support users.
  3. We collect name, email address, device, browser, network connection, and IP address information (IP Address) And chat transcript from chat support users.
  4. We collect your name, email address and store website address (URL) From store and app users.

We use this information to service your account, improve our services, and answer any questions you may have.

We collect this information, for example, but not limited to when you visit the web pages hosted by Rab7 app and platforms Rab7 Or communicate with us either by email, web, instant messaging, or phone, or post content on our websites (including forums and blogs). We also collect any additional information that you may provide to us.

 

Information from cookies and similar tracking technology:

A cookie is a small amount of data which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We assign a different cookie for each device that connects to our websites and commercial stores.

We use cookies to recognize your device to provide you and improve your personal experience.

We may use cookies to display personalized ads from Google and other third-party vendors.

We may also use web beacons, tracking technology and other automated tracking methods on our websites in communications with you and in our products and services to measure performance and engagement.

We operate and provide our services including providing customer support, improving, repairing and customizing our services. We understand how people use our services. We analyze and use the information we have to evaluate and improve our services, research and development, test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us. We also use cookies to operate, improve, understand and customize our services.

 

Sharing information on Customers, Traders, Trader employees and Drivers:

  1. Of course It seeks to keep this information in a way that preserves the privacy of the Trader and the Rab7 platform do not keep this information except with the aim of improving the quality of the platform and the quality of the work of the stores and to facilitate and facilitate the work of Traders and stores, research, development and marketing.
  2. As a general rule, all this information is only viewed by some of the people on the Rab7 platform and after they obtained a permit to review it from the Rab7 platform management- The permit is usually specific, restricted, and subject to legal and administrative control by Rab7 platform - This information will not be published or transmitted to others.
  3. It strives to preserve the safety of Customers and the rights of Traders, in the event that a Rab7 platform is noticed for any illegal activity carried out by the Trader. Rab7 platform In the application of the articles, terms and provisions of the usage agreement, and since it strives as much as possible to preserve the safety of the stores' work, it may share any of this information with the competent authorities to take the necessary action against the violating Trader or store, in order to protect Rab7 platform And the rest of the Traders, Customers, Trader’s employees and Drivers from any legal liability that may arise on the platform or one of its users as a result of this illegal or illegal activity.
  4. We may also share personal information with a company that acquires our business, whether through a merger, acquisition, bankruptcy, dissolution, reorganization, or any other similar transaction or procedure. If this happens, we will post a notice on our home page.
  5. We may use the personal information we collect from you or your customers to communicate or market to your customers directly.
  6. We may provide the personal information we collect from you or your customers to other companies to market their products or services.
  7. We will continue to store archived copies of your personal information for legitimate commercial purposes and for our compliance with laws and regulations after terminating your relationship with us.
  8. We will continue to store anonymous information such as website visits without identifiers to improve our services after terminating your relationship with us.

 

How secure is the confidentiality of information on Traders, Customers, Trader’s employees and Drivers?

Rab7 platform seeks to maintain the confidentiality of the users' information on the platform, and as the Trader's privacy policy will not violate the provisions of the user agreement or the privacy policy and confidentiality of information. But since it cannot be guaranteed 100% in (the Internet space), the platform team is Rab7 Mention on what follows:

  1. Rab7 platform seeks to maintain all store information and not be viewed by anyone in contravention of the policy in force in Rab7 platform.
  2. Rab7 platform works to protect Traders, Customers, Trader’s employees and Drivers information, according to high-quality electronic and technical protection systems that are updated continuously and periodically.
  3. Rab7 platform may by sending personal information outside the country or region, it is not considered a profitable application and platforms Rab7 Responsible for personal information that is transferred to a third party abroad for processing or to support our efforts in providing our services to you.
  4. You can retain all your rights to your personal information and store content, and you can access it at any time. In addition, it takes a Rab7 application and platforms Reasonable steps to allow you to correct, amend, delete or limit the use of your personal information. You can update many types of personal information, such as payment information or contacts, within your account settings. If you are unable to change your personal information within your account settings, please contact us to make the required changes. It is important to remember that if you delete or restrict the use of your personal information, the services provided by us may not function properly and completely.
  5. However, given that the Internet cannot be 100% guaranteed due to the occurrence of hacking or viruses on the electronic protection systems and the firewalls in place in Rab7 platform, The Rab7 platform advised Traders are advised to keep their information completely confidential, and not to divulge any information that the Trader seems very important to him, and this is for the sake of Rab7 platform. Rab7 on the protection, direction and guidance of Traders, Customers, Trader’s employees and Drivers.

 

Rules and provisions for using Rab7 platform:

All commitments of Rab7 platform, and all obligations of Traders, employees of Traders, Customers, and Drivers and all rights contained in the relationship between the Trader and Rab7 platform. Whereas, these rules are the “privacy policy and confidentiality of information” that emanates from the agreement concluded between the Trader, Traders ’employees, Drivers and Customers and between Rab7 platforms. Rab7 the privacy policy and confidentiality of information have been developed to ensure the reliability and confidence of Rab7 platform on providing them to traders and Customers. To protect your privacy, we recommend that you do the following:

  1. Contact us immediately when you think that someone was able to obtain your password, verification code, or any other confidential information.
  2. Never give out confidential information whoever it is.
  3. Use a safe browser when you complete transactions over the Internet and close unused applications on the network, and make sure that the anti-virus program is always updated.
  4. If you have any inquiries or opinions about privacy principles, you can contact Rab7 app and platforms management Rab7 through the technical support chat in Rab7 app or email at support@rab7.com.
  5. To preserve your personal data, electronic storage and personal data sent using appropriate security technologies are secured.
  6. Rab7 application and platforms may contain electronic links to sites that may use methods to protect information and its privacy that differ from the methods used by us, and we are not responsible for the contents, methods and peculiarities of these other sites, and we advise you to refer to the privacy notices of those sites.

 

 

المقدّمة:

منصة رابح Rab7 المملوكة لشركة حلول سنم للإتصالات وتقنية المعلومات والمسجلة في المملكة العربية السعودية وتبلغكم بأنكم سوف تجدون أدناه الشروط والأحكام المُنظّمة لاستخدامكم لمنصة رابح Rab7 وكافة الآثار القانونية التي تنتج عن استخدامكم لخدمات منصة رابح Rab7 في الشبكة العنكبوتية ، حيث أن استخدام أي شخصٍ كان لمنصة رابح Rab7 سواءً كان مستهلكاً أو تاجراً أو غير ذلك فإن هذا يُعد موافقة وقبول منه وهو بكامل أهليته المعتبرة شرعاً ونظاماً وقانوناً لكافة مواد وبنود وأحكام هذه الاتفاقية وهو تأكيد لالتزامكم بأنظمتها ولما ذُكر فيها، ونشير إليكم بأن منصة رابح Rab7 قد تكون عبارة عن ( موقع إلكتروني أو تطبيق على الهواتف المحمولة أو منصة إلكترونية ) وتعتبر هذه الاتفاقية سارية المفعول ونافذة بمجرد قيامكم بالموافقة عليها والبدء في التسجيل بمنصة رابح Rab7 بموجب المادتين الخامسة والعاشرة من نظام التعاملات الالكترونية السعودي. ولما كان من رغبة التاجر أو المتجر أو الشركة من الشركات التجارية التي تطرح منتجاتها وبضائعها في السوق السعودي و تتعامل مع المستهلك بشكل مباشر و من خلال المتاجر العادية والالكترونية ورغبتا من الطرفين على الإتفاق في تسويق تلك المنتجات بالاشتراطات الخاصة  في كل من (كيفيه  المحاسبة - فتره زمنيه  للمحاسبة - المقابل  المالي للخدمة - تصفيات للحساب - طريقه دفع المقابل المالي -مده الإتفاقية - وتجديدها - حل وتصفيه التعاقد-وغير ذلك من الخدمات)  تم الاتفاق على ان يكون كالاتي

أولا – المقدّمة والتعريفات: 

يعتبر التمهيد أعلاه جزءاً لا يتجزأ من هذه الاتفاقية ، كما تجدون أدناه الدلالات والتعريفات للعبارات الرئيسية المستخدمة في هذه الاتفاقية :

1.     ( منصة رابح Rab7) يقصَد بهذه العبارة شركة حلول سنم للإتصالات وتقنية المعلومات، ويشمل هذا التعريف كافة أشكال شركة تطبيق رابح Rab7 لتقنية المعلومات على الشبكة العنكبوتية، سواءً كانت تطبيق الكتروني، أو موقع الكتروني على الشبكة العنكبوتية.

2.     ( التاجر ) يقصَد بهذه العبارة كل تاجر يسجّل في منصة رابح Rab7 لإدارة نشاطه الالكتروني، سواءً كان شخص طبيعي أو معنوي، ويشمل هذا التعريف كافة أوجه الحساب طالما أنه يقوم بتجارته عن طريق منصة رابح Rab7

3.     ( الحساب) يقصَد بهذا اللفظ الحساب المستخدَم من قبل التاجر في منصة رابح Rab7 الالكترونية.

4.     ( المستهلك أو العميل) يقصَد بهذه الألفاظ  كل مستهلك يقوم بشراء المنتج أو الخدمة من التاجر، وذلك عن طريق حساب التاجرالالكتروني عبر منصة رابح Rab7.

5.     (التطبيق) يعني تطبيقات الهاتف المتحرك / الموقع الالكتروني أو أي وسيلة أخرى أو منصة. (رابح) التطبيق' يعني تطبيقات الهاتف المتحرك وجميع لقطات، صفحات تظهر، إلحاق، المتاحة جنبا إلى جنب مع هذا التطبيق المحمول. (رابح)، الموقع يعني بشكل جماعي بما في ذلك جميع المحتويات المقدمة من خلال (رابح) التطبيق.

6.     (موظف التاجر) كل شخص يمنحه التاجر صلاحية الدخول إلى تطبيق الموظفين.

7.     (مندوبين التوصيل) كل شخص يمنحة التاجر صلاحية نقل الشحنات الخاصة بالتاجر إلى المستهلك

8.     (الطرف الثالث) ويُعنى به كل الشركات التي تقوم ببعض أو كل الخدمات اللوجستيه والتي تتضمن النقل والشحن والتوصيل ويستخدمها (التاجر) في نقل شحناته أو بضائعه أو طلبات (المستهلك)

 

ثانيا التزامات منصة رابح Rab7: -

1-        أن تقوم منصة رابح Rab7 بالإتاحة والموافقة على تسجيل التاجر على التطبيق كحساب متجر يمكن للتاجر من خلاله

-         إضافة الفروع وموظفين المبيعات وموظفين النظام ومنحهم صلاحيات محددة لإدارة الحساب.

-         ارسال الطلبات الى التاجر من خلال حساب المتجر بعد استيفاء الشروط المنصوص عليها من منصة رابح  Rab7 

2-         تتضمن الموافقة على هذا الإتفاقية الموافقة على قائمة الشروط والأحكام الخاصة بالتطبيق والواردة في الموقع الالكتروني https://api.rab7.com/v1/btncpp/ar 

3-        تُمَكِن منصة رابح  Rab7 أن يقوم التاجر بالاطلاع على عدد الطلبات التي تمت عن طريق التطبيق، كما تلتزم منصة رابح Rab7 بسداد الرصيد المستحق للتاجر عن قيام العملاء مستخدمي التطبيق بالدفع مقابل الطلبات بواسطة بطاقات الائتمان أو بطاقات مدى أو أي وسيلة دفع إلكترونية للطلبات التي تمت عبر التطبيق وذلك خلال من 3 إلى 8 يوم عمل من استلام المدفوعات الالكترونية بشرط تجاوز رصيد التاجر 100 ريال وذلك بعد إجراء التسويات المالية اللازمة وسيتم احتجاز مبلغ 50 ريال تأمين لمرة واحدة.

4-        تلتزم منصة رابح  Rab7 على أن يتلقى التطبيق طلبات العملاء لشراء منتجات التاجر ويقوم التطبيق بإبلاغ التاجر إلكترونيا بجميع الطلبات حتى يقوم التاجر  بتجهيزها وتسليمها للعميل خلال الوقت المناسب مباشرة او عن طريق مندوبي التوصيل المسجلين لدى التاجر بحسب الطريقة المتبعة بالتطبيق . أي انها تلتزم بقيامها بتسويق المنتج من خلال الحساب الخاص به على منصة رابحRab7  بالشكل المباشر مع المستهلك بالكيفية المتعارف عليها والتي من شأنها استلام وتسلم السلعة وقبض المقابل النقدي عن طريق الدفع الإلكتروني في حساب الخاص لمنصة رابح Rab7 على ان يحول قيمه السلعة الى التاجر بعد خصم مقابل التسويق المتفق عليه من قيمه المنتج بعد خصم النسبة الخاصة للمستهلك عملا بمبدأ النقاط غير شامل الترويج المدفوع بعد خصم مقابل استخدام خدمات التطبيق ورسوم بوابة الدفع 

5-        منصة رابح Rab7 هي المسئولة عن انشاء الحساب المشترك بين منصة رابح Rab7 والتاجر في بوابه الدفع الالكتروني على ان يتم تحويل المدفوعات الالكترونية للتاجر مرورا بمنصة رابح Rab7 في محفظة التاجر على بوابة الدفع  بعد خصم الرسوم المتفق عليها في الإتفاقية المتفق عليها في الشكل المتفق عليه

 

ثالثا التزامات التاجر: -

1-     يلتزم التاجر بحق منصة رابح  Rab7   في استعمال الشعارات والصور والاسم والعلامة التجارية للتاجر من خلال التطبيق وفي الحملات الترويجية والدعائية.

2-     يلتزم التاجر على أن يقوم  بتزويد التطبيق بجميع المنتجات التي يقدمها التاجر بنفس الأسعار التي يقوم بتقديمها في محل عمله ويتعامل بها مع باقي العملاء حتي يتمكن التطبيق من إظهارها وطرحها للعملاء الموجودين في السوق.

3-     يلتزم التاجر في حالة استلامه طلبا من التطبيق وتم إلغاء الطلب لأي سبب، بسداد عمولة الاسترجاع النقدي للعميل و بعدم الاعتراض على استرجاع قيمة الطلب للعميل.

4-     يلتزم التاجر على أن يقوم  بتغطية رسوم المعاملات الخاصة بطرق الدفع الالكترونية المختلفة وهي : مدى 1.75% + 1 ريال ، بطاقات الائتمان المحلية 2.75% + 1 ريال ، بطاقات الأتمان الدولية والخليجية 3.75% + 1 ريال وضريبة القيمة المضافة  وسيتم تطبيق الرسوم المصرفية على جميع الطلبات بما في ذلك الإلغاء وفي حال زيادة أي من الرسوم المذكورة من قبل الجهات المعنية تحرص منصة رابح Rab7 على إشعار التاجر بتلك الزيادة في الرسوم.

5-      يلتزم التاجر بسداد أي رسوم مستحقة للطرف الأول (الشركة) وذلك في خلال 15 يوم بعد اتمام المبيعات والتي لم يتم تسويتها وذلك من خلال المدفوعات الالكترونية.

6-      يلتزم التاجر بالتأكيد أن البيانات الخاصة به مطابقة وصحيحة من حيث: تواجد الأصناف، التسعير ومواعيد العمل ويؤمن التطبيق للتاجر إمكانية إضافة وتعديل هذه البيانات بنفسه تلقائيا ويتحمل التاجر  تبعات عدم الالتزام بذلك دون وجود أي مسئولية على منصة رابح  Rab7 

7-      يلتزم التاجر بضمان صلاحية المنتجات والموجودة على حساب التاجر بالتطبيق دون وجود أي مسئولية على  منصة رابح  Rab7 

8-     يوافق التاجر أن تقوم منصة رابح Rab7 بتسجيله في بوابة دفع الكترونية والتي ستقوم منصة رابح Rab7 بتحويل مستحقات التاجر من خلالها وسيكون التاجر مسئول عن حسابه في بوابة الدفع.

9-      يلتزم التاجر بقيامه بصرف القسائم والخصومات والمكافئات والنقاط والخصومات العينية والنقدية للعملاء ويتحمل التاجر تبعات عدم الالتزام بذلك دون وجود أي مسئولية على منصة رابح  Rab7 

10-                        يلتزم التاجر بحماية سرية كلمة السر المخصصة له – أن وجدت- وان يضمن عدم الكشف أو الإفصاح عنها تحت أي ظرف أيا كان لأى شخص أو أشخاص أيا كانوا و أن يتحمل كامل المسؤولية وكافة الأجور/ الرسوم والخسائر أو الضرر/ الأضرار الناشئة عن أي استخدام لبيانات التعريف بالمستخدم و / أو كلمة السر المخصصة أيا كان الشكل الذي يحدث فيه ذلك بما في ذلك البيانات الخاصة بحساب التاجر على بوابة الدفع.

11-                         يلتزم التاجر بعدم نشر أو تحميل  على التطبيق  اية بضائع او منتجات ذات طبيعة مسيئة للسمعة أو مخلة أو فاحشة أو غير محتشمة أو ذات موضوع أو اسم أو مادة أو معلومات غير قانونية أو غير مشروعة او مخالفة للشريعة الإسلامية ويتحمل التاجر  تبعات عدم الالتزام بذلك دون وجود أي مسئولية على منصة رابح  Rab7 

12-                         يلتزم التاجر باعتبارات خصوصية العملاء ومستخدمي التطبيق على الشبكة وعدم إفشاء أي من معلوماتهم لأي أطراف خارج هذا الإتفاقية والالتزام بسياسة الخصوصية الواردة في https://api.rab7.com/v1/btncpp/ar

13-                        يلتزم التاجر انه و في حالة رغبته في عرض اعلانات على التطبيق فإن هذه الإعلانات  والعروض الترويجية تكون مقابل مادي مسبق الدفع غير مسترد ويتم استخدامه في عمليات الترويج المدفوع فقط.

14-                        يلتزم التاجر بمرعاة ضوابط الإعلان التجاري الالكتروني المصدرة من وزارة التجارة دون أدنى مسئولية على منصة رابح  Rab7.

15-                        يقوم التاجر بشحن محفظة الحملات الإعلانية المدفوعة عن طريق سداد مبلغ نقدي حسب عدد النقاط المطلوبة وتكون مدة صلاحية النقاط سنة من تاريخ الشحن ولا يجوز للتاجر استبدال هذه النقاط بمبالغ مالية خلال فترة صلاحيتها او بعد انتهائها، ولمنصة رابح Rab7 تحديد تسعيرة النقاط الخاصة بخدمات الاعلانات الترويجية.

16-                        يلتزم التاجر باستصدار التصاريح اللازمة لعمل العروض والتخفيضات دون أدنى مسئولية على منصة رابح  Rab7  .

17-                        يلتزم التاجر بصحة وقانونية وسارية المفعول كل البيانات والوثائق و المستندات بما في ذلك المعلومات البنكية وتكون المعلومات البنكية مرتبطة بالسجل التجاري.

18-                        يلتزم التاجر بأن البيانات البنكية التي وضعها في إعدادات الملف الشخصي داخل التطبيق هي نفسها الموجودة في الإتفاقية.

19-                        يلتزم التاجر بتعويض عملاءه عن المبالغ المضافة لمحافظ العملاء المقدمة من منصة رابح Rab7 لعملاء التاجر بغرض التسجيل أو عن طريق الإعلان والمبنية على الخصم المقدم من منصة رابح Rab7 في أسعار الإعلانات أو أي أغراض أخرى.

20-                        يلتزم التاجر بعدم اعتراضه على ان تحتفظ منصة رابح Rab7 في الحق في إنهاء الإتفاقية في أي وقت في حال مخالفة أي من هذه الشروط والاتفاقات مع أحقية منصة رابح Rab7 في طلب التعويض عن المبالغ الغير مستردة من عملاء التاجر حتى تقوم منصة رابح Rab7 بتعويض العملاء بشكل مناسب ، أو في حال أساء التاجر استخدام التطبيق بأي شكل من الأشكال من خلال الغش والاحتيال او فيما تراه منصة رابح Rab7 من مصلحة التطبيق.

21-                        يوافق التاجر أن تقوم منصة رابح Rab7 بتيسير التعاقد بينه وبين شركات الخدمات اللوجستية (الطرف الثالث) دون أي مسئولية مباشرة أو غير مباشرة تقع على منصة رابح Rab7  جراء هذا التعاقد.

22-                        يفوض التاجر منصة رابح Rab7 بإختيار شركات الخدمات اللوجستية (الطرف الثالث) والمطروحة للتعاقد على منصة رابح Rab7  بعد الإطلاع الكامل على مواصفات العرض المقدم من الشركة (الطرف الثالث) محل التعاقد والذي يتضمن رسوم التوصيل، منطقة التغطية ... إلخ من مواصفات العرض الإطلاع النافي للجهالة وأنه يوافق على اختيار التعاقد معها طواعية والقبول بالعرض المقدم حسب متطلبات العمل لديه.

23-                        يوافق التاجر أن تقوم منصة رابح Rab7 باقتطاع رسوم التوصيل من القيمة الإجمالية لطلبات (العميل) وتحويلها إلى حساب شركات (الطرف الثالث)

 

 

رابعا :الخدمات الإستراتيجية واللوجستية ( خدمات الطرف الثالث ) :

1-     قدّ توفّر منصة رابح Rab7 بعض الخدمات الإستراتيجية أو اللوجستية عن طريق طرف ثالث أو أطراف ثالثة ، وقدّ تكون هذه الخدمات على سبيل المثال لا الحصر : خدمات شركات الشحن وتوصيل المنتجات والبضائع تسهيلًا وتعاونًا منها ولمساعدة مستخدمين منصة رابح Rab7.

2-     منصة رابح Rab7 غير مسئولة بشكل مباشر أو غير مباشر عن أي تصرفات تصدُر من أي طرف ثالث وأن ما تقوم به هو مجرد ربط بين التاجر ومُقدِم الخدمة (الطرف الثالث ) .

3-     في حال تقدّم التاجر بطلب خدمة مقدّمة عن طريق ( طرف ثالث) فإن التاجر بهذا التصرّف يصرّح لمنصة رابح Rab7 ويمنحها الإذن بتزويد مقدم الخدمة ( الطرف الثالث ) بالبيانات التي يطلبها ، وغير ذلك من البيانات التي يحتاجها مقدّم الخدمة ( الطرف الثالث ) ، ويكون ذلك وفقاً لقواعد وأحكام سياسة الخصوصية وسرية المعلومات المعمول بها لدى منصّة رابح Rab7.

4-     يلتزم الطرف الثالث بإلتزامه الكامل بكافة الإشتراطات والقواعد التي يتطلبها النظام السعودي للقيام بعمليات النقل والتوصيل اللوجيستي ويتحمل المسئولية الكاملة تجاه أي خرق أو عدم إلتزام.

5-     يوافق الطرف الثالث على على أن تقوم منصة رابح Rab7  باقتطاع الرسوم التي تم التعاقد عليها بين التاجر والطرف الثالث ويقوم بتحويلها مباشرة إلى حساب الطرف الثالث.

6-     يلتزم (الطرف الثالث) بأنه مسئول عن توصيل طلبات وشحنات (التاجر) حسب الإجراءات والتعليمات المنصوص عليها بمنصة رابح Rab7 وأن يتم بتوصيلها بالهيئة المناسبة لطلب (العميل) حتى لا يتعرض لخصم رسوم التوصيل وإيقاف خدامته على منصة رابح Rab7

7-     يلتزم (الطرف الثالث) بتقديم كافة البيانات الخاصة بتسجيله على المنصة والتي تتضمن على سبيل المثال لا الحصر، قوائم السائقين وأرقام جوالاتهم ورسوم التوصيل ومنطقة التغطية وتكلفة الكيلومتر الزائدة إلى غيره من المواصفات الفنية التعاقدية.

8-     يلتزم (الطرف الثالث) بحق منصة رابح Rab7  في خصم أيا من مستحقاته أو الإيقاف الكامل لخدماته على المنصة إذا تم خرق المواصفات الفنية المقدمة منه أو أيا من الإشتراطات الخاصة بمنصة رابح Rab7 بأي صورة من الصور أو بأي شكل من الأشكال المعتبرة للمنصة.

 

 

 

خامسا:-  التزم الأطراف  :-

1-     اتفق الأطراف على أن ينضم (التاجر) لمنصة رابح Rab7 ويستفيد من كامل الخدمات المقدمة عبر التطبيق (عدا الإعلانات الممولة أو أي خدمات مدفوعة مسبقاً) نظير سداد مقابل نقدي قيمته 1 ريال عن الطلبات التي تتم عبر التطبيق بقيمة تتجاوز 30 ريال للطلب غير شامل ضريبة القيمة المضافة.

2-     اتفق الأطراف على تسوية حسابات كافة العمليات التي تتم عن طريق منصة رابح Rab7 (وذلك بإجراء المقاصة بين المبالغ التي حصلتها منصة رابح Rab7 من العملاء عن طريق الدفع الالكتروني بالتطبيق وبين ما هو مستحق لمنصة رابح Rab7 من نسبة المبيعات الخارجة عن الدفع الالكتروني داخل التطبيق بالإضافة إلى رسوم بوابة الدفع وأي رسوم أخرى أو أي خدمات أخرى تدخل ضمن الحساب ويكون تحويل المبالغ النقدية المستحقة للتاجرعن طريق المحفظة المسجلة للتاجر في بوابة الدفع والتي تحمل بيانات التاجر البنكية.
مع التزام التاجر  بالبيانات البنكية التي وضعها في إعدادات الملف الشخصي داخل التطبيق

3-     اتفق الأطراف على ان تكون مدة هذا الإتفاقية سنة ميلادية تبدأ من تسجيل التاجر على منصة رابح Rab7 ويجدد هذا الإتفاقية لمدد اخرى مماثلة ما لم يخطر احد الطرفين الطرف الاخر برغبته في عدم التجديد  وذلك قبل انتهاء مدة الإتفاقية المنصوص عليها سلفا بـــ 90 يوما على الاقل او بالبريد الاليكتروني وسيتم إنهاء الإتفاقية الحالي ويحق للطرفين عند تجديد هذا الإتفاقية تعديل الاسعار وشروط الإتفاقية وفقا لما يتراءى لهما هديا بأسعار السوق وفي حال انسحاب التاجر من التطبيق ستقوم منصة رابح Rab7 بحذف كل حسابات و أرصدة العملاء لدى التاجر ولمنصة رابح Rab7 الأحقية بإرسال اشعارات للعملاء بذلك.

4-     التزم الأطراف على تطبق الشروط والاحكام العامة على كل من الطرفين في حساب الضرائب والسجل والغرفة التجارية بشكل منفرد ويتعهد كل طرف بتقديم المستندات الدالة على عدم وجود مديونيه للأشخاص الاعتبارية مانحه الترخيص عند بداية كل سنه ماليه على حده ويكون المسئول الوحيد عن صحه المستندات المقدمة.

5-     التزم الأطراف على ان تكون مسئوليه طرفي الإتفاقية منفرده فيما يتعلق بالخدمة او السلعة من حيث البيانات والصلاحيات وموافقات الجهات الرقابية دون الرجوع على الطرف الاخر ما لم يكن للطرف الاخر نسبه مشاركه في الخطأ

6-     التزم الأطراف على تطبيق احكام القانون بشأن المسئولية التعاقدية والتقصيرية على كلا من الاطراف بحسب حجم المسئولية ونسبه المسئولية واحكامها مطابقه للواقع وطبقا للمجرى العادي لسير الامور وطبقا لحرص الرجل المعتاد

7-     يلتزم كل من الأطراف بما نص عليه القانون التجاري والقواعد المنظمة لاحتكار التعامل وايضا مبدا سريه المعاملات والمعلومات الخاصة بالنشاط او المنتج وتطبيق قواعد القانون المدني فيما بين الطرفين من بداية قيام العلاقة التعاقدية وفسخها وبطلانها وانتهائها

8-     تخضع هذة الاتفاقية لأحكام الانظمة الواجبة التطبيق, وفي حالة نشوء أي خلاف بين الطرفين لا قدر الله, يتم حله بالطرق الودية ( التحكيم ) في مدة أقصاها (15) خمسة عشر يوما, وفي حالة عدم حل النزاع وديا يتم إحالته للقضاء للفصل فيه, وتكون محاكم الرياض هي المختصة بالفصل في أي نزاع قد ينشأ بين الطرفين لأثارها القانونية.